Last week saw the rather amusing consequence of a poorly run company, that fails to evolve in an ever-changing market, fall into the hands of administrators who, whilst sharpening their hatchets to make the necessary job cuts, failed to notice that disgruntled employees had vented their fury via the medium of Twitter.
Of course, I am referring to the music and games retailer HMV; a company that in its wisdom presumably decided that digital downloads were a passing fad and that large high street stores made good business sense. They did well to last as long as 2013.
The tweets that quickly went viral and were picked up by the media can be seen on the left. They were of course deleted once management became aware of the bad publicity. But the damage was already done.
Much more funny than these tweets is something that I stumbled upon recently. An ‘ambulance chasing’ company has the most ridiculous ‘testimonial’ on their homepage, that it can only have been left by a disgruntled ex-employee. This was to be found on AccidentClaims.org – but assuming that they have now removed it permanently, here it is in all its glory (blue text on the right).
I have to be honest, this cracks me up every time I read it! And this also shows two things that seem quite obvious: 1) ‘Customer’ testimonials are often made up on the spot; and 2) Companies rarely bother to review their website content/design.
Of course, that is unless this testimonial is actually real. In which case I salute the bravery of this company in choosing to use such a graphic quote. And I’m happy that Mr. C. Eyley received the appropriate compensation. Nothing worse than a wet floor in a public convenience.
Now the site is closed. 😦 I’ve sent The Sun a message on Twitter thanking them for crediting me as a source… Oh wait, they didn’t. I’d expect nothing less from The Sun.